Modern day lifestyles have their perks. We all want to pursue our careers with dedication while maintaining healthy social relationships and homes. In the context of doing all these, the home is neglected most. A home is that private space that we retreat to get a well-deserved rest after a hard day’s work. This area should be clean, comfortable and tidy.
Home cleaning services have increased in popularity and importance over the years. Traditionally, such services have been offered by individual domestic employees commonly referred to as maids. The services of a cleaning service are professional and of the highest quality. To some, the idea of leaving a stranger in their apartments, offices and homes is extremely stressful. But the fact is that by giving up your privacy, you as the homeowner get value for every penny. Home cleaning services are thorough, efficient and responsive to client demands.
The traditional home cleaning solutions have always been unreliable, inefficient and hostile to customer needs. As a result, any attempt towards the modernization and customization of the industry for better service is likely to succeed. Business people Oisin Hanrahan and Umang Dua set about finding an effective cleaning agency without results. Realizing the gap in quality service, they took action to modernize the industry.
The year is 2012, Hanrahan and Dua start Handy on itunes, a cleaning service based on efficiency and professionalism. Handbook had to be different from similar ventures in the market. The founders decide to apply latest social media technology. Two years later, Handy cleaning services is the ultimate online cleaning and home repair solution. With mobile and web platforms, Handy allows clients to request or book a maid, plumber, gardener or florist from their mobile device. This move helps Handy market itself at the future of home cleaning solutions.
Handy’s solution to professionalism is pure, interview, vet and do background checks on housekeeping and handiwork freelancers who apply. The firm recruits around 3% of total applicants who are well trained and equipped. On the client’s part, all it takes is a login to Handy’s mobile application or website, specify their location and address and select the type of service they need to be done. Luckily, Handy’s service extends beyond basic cleaning and housekeeping to moving, gardening, plumbing and electrical services. The online platform helps the client to choose an appropriate time for the task to be done. Pricing negotiations also take place online.
Handy is keen to protect the brand name and reputation. Any damages and losses reported during the cleaning services are duly compensated by the company. A client who happens to get a poor quality of service is likely to get a refund. Freelancers at Handy are guaranteed flexibility in working hours and regular pay.
Handy’s brand has experienced exponential growth over the past three years. They now boast of expanded administrative functions and clientele in all major cities in the US, in Canada and London. The directors at Handy reckon that the market remains largely untapped. The future is, therefore, bright for the industry.