HOME CLEANING SERVICES IN THE 21ST CENTURY.

Modern day lifestyles have their perks. We all want to pursue our careers with dedication while maintaining healthy social relationships and homes. In the context of doing all these, the home is neglected most. A home is that private space that we retreat to get a well-deserved rest after a hard day’s work. This area should be clean, comfortable and tidy.

Home cleaning services have increased in popularity and importance over the years. Traditionally, such services have been offered by individual domestic employees commonly referred to as maids. The services of a cleaning service are professional and of the highest quality. To some, the idea of leaving a stranger in their apartments, offices and homes is extremely stressful. But the fact is that by giving up your privacy, you as the homeowner get value for every penny. Home cleaning services are thorough, efficient and responsive to client demands.

The traditional home cleaning solutions have always been unreliable, inefficient and hostile to customer needs. As a result, any attempt towards the modernization and customization of the industry for better service is likely to succeed. Business people Oisin Hanrahan and Umang Dua set about finding an effective cleaning agency without results. Realizing the gap in quality service, they took action to modernize the industry.

The year is 2012, Hanrahan and Dua start Handy on itunes, a cleaning service based on efficiency and professionalism. Handbook had to be different from similar ventures in the market. The founders decide to apply latest social media technology. Two years later, Handy cleaning services is the ultimate online cleaning and home repair solution. With mobile and web platforms, Handy allows clients to request or book a maid, plumber, gardener or florist from their mobile device. This move helps Handy market itself at the future of home cleaning solutions.

Handy’s solution to professionalism is pure, interview, vet and do background checks on housekeeping and handiwork freelancers who apply. The firm recruits around 3% of total applicants who are well trained and equipped. On the client’s part, all it takes is a login to Handy’s mobile application or website, specify their location and address and select the type of service they need to be done. Luckily, Handy’s service extends beyond basic cleaning and housekeeping to moving, gardening, plumbing and electrical services. The online platform helps the client to choose an appropriate time for the task to be done. Pricing negotiations also take place online.

Handy is keen to protect the brand name and reputation. Any damages and losses reported during the cleaning services are duly compensated by the company. A client who happens to get a poor quality of service is likely to get a refund. Freelancers at Handy are guaranteed flexibility in working hours and regular pay.

Handy’s brand has experienced exponential growth over the past three years. They now boast of expanded administrative functions and clientele in all major cities in the US, in Canada and London. The directors at Handy reckon that the market remains largely untapped. The future is, therefore, bright for the industry.

How Handy has revolutionized house cleaning services

It is said that your home paints a reflection of who you are. As such many people take great care of their homes. Home cleaning services from Handy play a huge role here. This because, as a homeowner, there may not always be enough time around to do the cleaning yourself. Considering how busy life can get, it is good to know that there is another way through this.

But as with any service, trust and professionalism must be maintained. This because it will involve you handing over your something of value to you to another individual. As in this case, it is your house, and most probably too you won’t be around while the cleaning is happening, these same qualities in a housecleaning cannot be over emphasized.

There are many service providers that operate in this industry. Among these service providers, different business models exist. Some are providing for growth of firms that span across cities while others remain localized to a particular area.

Professional housecleaning firms is one such model. These companies hire/employ cleaners and seek out cleaning services for their employees. A client is saved the stress that comes with finding a cleaner whenever the need arises. As well, trust and professionalism of the cleaner(s) become the service provider’s responsibility. Should such be lacking, say something is stolen, then suing the provider is an option.

Together with this, are the individual housecleaning service providers. Typically operating independently, on a freelance basis. They are the often referred to as maids. Their services are normally smaller, in terms of geographical span and client base. However, they offer a more personalized touch with repeat service provision as the client and the service provider become more acquainted.

Handy is the new big thing in this industry. Offering the service in a totally new and revolutionary manner, it has quickly established itself by providing better terms to both the home owner and house cleaners. Like any other market, it is a place where buyers (home owners) and Cleaners (sellers) meet.

With the use of their website of a simple app, a homeowner can request the service by indicating their zip code, the rooms to be cleaned and the start time. A price quote inclusive of tax and tip is then sent your way, and if pleasing, you can engage the service.

And of the cleaners, handy hires from freelancers, after thorough screening including background checks, referencing as well as interviewing. Only the best of the best are hired with only 3% of the applicants accepted.

And the business is growing at an alarming rate. This due to the overall quality service as well as the convenience and reliability it offers both clients and freelance cleaners. Sales have grown at an alarming 60% per month for three consecutive months and presently, the value of their bookings has hit over $1 million per week only two years after its launch. Also the business is operational in 13 cities, with the newest four being Boston, Chicago, San Francisco and Los Angeles.